Returns
We accept eligible returns requested within 30 days of delivery. To qualify, items must be unused, unworn, clean, and in their original condition. Please keep original packaging when applicable.
How to Request a Return
Before sending anything back, contact us at redamuss@gmail.com with your order number and the reason for the return. We will provide the appropriate return instructions if your request is eligible.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at redamuss@gmail.com. Include your order number and clear photos of the item and packaging so we can review the issue and determine the appropriate resolution, which may include a replacement or refund.
Non-Returnable Items
Items that have been used, worn, damaged after delivery, or otherwise do not meet the return conditions may not be eligible for a refund. Any product-specific or final-sale exclusions stated on the product page also apply.
Return Shipping
Unless an item is damaged, defective, or incorrect, return shipping costs are the customer's responsibility.
Refunds
Once an eligible return has been received and reviewed, approved refunds are issued to the original payment method. Please allow additional time for your bank or payment provider to post the refund to your account.
Order Cancellations
If you need to cancel or change an order, contact us at redamuss@gmail.com as soon as possible and before the order ships. We cannot guarantee cancellation once an order has shipped.
Contact
For return or refund questions, email redamuss@gmail.com.