Terms of service
Terms of Service
Last updated: October 5, 2026
Welcome to Cozy Pounce. By accessing or using our website and purchasing products from our store, you agree to these Terms of Service.
1. General Conditions
By using our website, you confirm that you are legally able to enter into an agreement in your place of residence.
You agree to use our website only for lawful purposes and in accordance with these Terms.
We reserve the right to refuse service, cancel orders, or restrict access to our website when reasonably necessary.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate.
However, product colors, packaging, appearance, and other details may vary slightly from the images shown on the website.
We reserve the right to correct errors, update product information, or change product availability and pricing at any time.
3. Orders and Payment
When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed by Cozy Pounce.
We reserve the right to cancel or limit an order when necessary, including in cases of suspected fraud, pricing errors, product availability issues, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, we will issue an appropriate refund.
4. Shipping
We currently ship to addresses within the United States.
Shipping times are estimates and may be affected by carriers, weather, holidays, incorrect addresses, or other circumstances outside our control.
Customers are responsible for providing an accurate shipping address at checkout.
Please review our Shipping Policy for additional information.
5. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Please review that policy before making a purchase.
6. Prices and Availability
Prices and product availability may change without notice.
We reserve the right to discontinue products or modify product offerings at any time.
If an obvious pricing or listing error occurs, we reserve the right to correct the error and, when appropriate, cancel the affected order and issue a refund.
7. Website Content
All content on the Cozy Pounce website, including text, graphics, logos, images, product descriptions, and other materials, is provided for the operation and promotion of our store.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our written permission.
8. Third-Party Services
Our store may use third-party services, suppliers, payment processors, shipping providers, and other service providers to operate our business and fulfill orders.
Your use of certain services may also be subject to the terms and policies of those third parties.
9. Disclaimer
Our website and products are provided on an “as available” basis.
We make no guarantee that our website will always be available, uninterrupted, secure, or error-free.
Product information is provided for general informational purposes and should not be considered veterinary, medical, or professional advice.
Pet owners are responsible for determining whether a product is appropriate for their individual pet.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Cozy Pounce will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.
11. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law
These Terms of Service are governed by the laws applicable in the State of Texas, without regard to conflict-of-law principles.
13. Contact Us
If you have questions about these Terms of Service, please contact us:
Cozy Pounce
Email: redamuss@gmail.com
Phone: +1 214-535-2281